Ready to transform your sourcing strategy? Our India experts are standing by to discuss your specific challenges and opportunities. Let's explore how MerchantXporter can become your competitive advantage. Our India experts are here to discuss your challenges and explore how MerchantXporter can become your competitive advantage.

We provide weekly progress reports via email, plus real-time updates for critical milestones. Clients have access to our project portal for 24/7 status checking. We're also available for calls or video conferences as needed.

Client satisfaction is our priority. We offer revision rounds during the project and have a satisfaction guarantee. If issues arise, we work diligently to resolve them. Our 95%+ client satisfaction rate reflects our commitment to excellence.

Yes, we offer post-project support including supplier relationship management, quality monitoring, reorder assistance, and market expansion support. Many clients transition to ongoing partnership agreements for continued success.

Yes, we manage the complete logistics chain including documentation, customs clearance, freight forwarding, and delivery to your specified destination. We work with certified customs brokers and freight partners globally.

Absolutely. We're experienced in FBA requirements and can handle labeling, packaging, and direct shipment to any Amazon FBA center worldwide. We ensure all FBA compliance requirements are met.

We provide real-time tracking and proactive communication about any delays. Our team works immediately to resolve issues and minimize impact. We maintain contingency plans and alternative shipping routes for critical situations.

We use a multi-stage quality system: supplier pre-qualification, pre-production samples, in-line inspection, final inspection, and pre-shipment verification. Our team conducts on-site visits and maintains continuous communication with suppliers

Yes, we offer expedited services for urgent requirements. Rush orders typically add 25-40% to standard fees but can reduce timelines by 30-50%. We maintain relationships with suppliers who can accommodate urgent requests.

Timeline depends on product complexity and requirements. Simple products: 4-6 weeks, moderate complexity: 6-10 weeks, complex/custom products: 10-16 weeks. We provide detailed timelines during project planning.

Our QA includes: pre-production planning, in-process monitoring, final inspection using AQL standards, documentation and certification, compliance verification, and detailed quality reports. We maintain 99.7% batch approval rates.

We offer both models. Project-based fees for specific initiatives, and ongoing partnership agreements for continuous support. Many clients start with project-based work and transition to ongoing partnerships as their business grows.

Project costs vary based on complexity, product category, and service scope. Basic sourcing projects start from $5,000, while comprehensive end-to-end solutions range from $15,000-$50,000. We provide detailed quotes after understanding your specific requirements.

We work with businesses of all sizes, from startups to Fortune 500 companies. Our services are scalable and can be customized to match your business stage and budget. We've successfully launched 100+ startup projects.

To provide an accurate quote, we need: product specifications, target quality standards, estimated order quantities, target market requirements, timeline expectations, and budget range. The more detailed information you provide, the more precise our quote will be.

We can begin initial consultations within 24 hours of your inquiry. For full project initiation, we typically start within 3-5 business days after contract signing and initial payment. Rush projects can be accommodated with our expedited service.